As with any practice, it is a physician’s responsibility to ensure HIPAA compliant procedures are in place when working with contractors/employees.
All of our healthcare virtual assistants do hold certificates in HIPAA training and are bound by the Data Privacy Act of 2012 in the Philippines. We also require that each of our healthcare virtual assistants obtain an NBI clearance, which is the Philippine equivalent to an FBI background check here in the states.
Our clients have the individual HVAs sign a Business Associate Agreement (BAA) with them. Our corporation does not have access to any clients PHI, therefore no need for us to sign a BAA.
There are two ways to grant your virtual assistant access to you EMR, direct username + password with limited access to the system. Alternatively, you can have a computer in your office with your EMR along with remote desktop software that your virtual assistant will have access to.
Should an intentional breach of protected health information occur overseas, you are protected by the Philippines Data Privacy Act of 2012. This act holds Philippine citizens accountable for their actions and provides coverage to those affected within the United States. You can read more about this act here.